All Systems Operational
DIRECT 5 Origin Services Operational
90 days ago
99.87 % uptime
Today
DIRECT 6 Console Tools and Origin Services ? Operational
90 days ago
99.83 % uptime
Today
DIRECT DDP Operational
90 days ago
100.0 % uptime
Today
DIRECT 3 Patch building and deployment services ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Site ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Direct DDP Response Time
Fetching
Past Incidents
Apr 22, 2021

No incidents reported today.

Apr 21, 2021

No incidents reported.

Apr 20, 2021
Resolved - Auth0 is reporting that all services have been restored and they are in the process of updating some data. We have tested our affected services and have confirmed that all are working. We are considering this issue resolved. We do apologize for any inconvenience this may have caused.
Apr 20, 14:35 MST
Monitoring - Auth0 has moved their incident to "Degraded" in the US1 region. We are seeing SSN Services returning to functional now. However we are going to keep monitoring and are moving our status from Major Outage to Degraded Performance until Auth0 status changes.
Apr 20, 13:12 MST
Identified - We are continuing to monitor the progress of our SSO vendor on their current issues. They are still working to identify the root cause. As we know more, we will update this incident and keep you informed.
Apr 20, 11:20 MST
Update - We are continuing to investigate this issue.
Apr 20, 10:27 MST
Investigating - Our Identity Service Provider (Auth0) is currently experiencing performance issues and outages which are affecting the ability to authenticate to the DIRECT 6 Console tools. This would be experienced as fatal errors while trying to create releases. If you are experiencing problems building releases, please create a support ticket by emailing support@solidstatenetworks.com

We are continuing to monitor this issue and will update as new information comes to light.
Apr 20, 09:44 MST
Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.